The Pathway

Five steps. Each one accounted for.

Day 0 to Return Home
01
Day 0Inquiry

Encrypted intake. Records standardized.

You complete an encrypted intake form. Your existing records — imaging, labs, operative notes, physician summaries — are uploaded directly to our medical director. Certified medical translators standardize everything within 24 hours.

What you receive
  • Acknowledgment within 4 hours
  • Named case coordinator
  • Standardized clinical file
02
Day 1–3Evaluation

Specialist review at three to five hospitals.

Your case is read in parallel by senior physicians in the VIP and International Departments of three to five Class 3A hospitals. Each returns a written assessment, a proposed approach, and a named lead surgeon.

What you receive
  • Multi-hospital assessment summary
  • Named surgeon recommendations
  • Initial fee estimate range
03
Day 4–5Proposal

A single recommended pathway, with a second-opinion comparison.

Our medical director presents one best-fit recommendation alongside a second-opinion comparison. Costs are itemized in writing. Quotes are binding for 30 days and held in third-party escrow until milestones.

What you receive
  • Itinerary with named surgeon
  • Itemized engagement letter
  • 30-day binding quote
04
Day 6–18Care

Arrival in Shanghai. Concierge from gate to recovery.

S2 medical visa issued by your destination hospital. Premium hotel near the campus. Private transport between hotel and hospital. A CMI-certified interpreter attends every clinical conversation. 24/7 on-call from our medical director throughout your stay.

What you receive
  • S2 visa · 5–8 day issuance
  • Hotel + transport coordinated
  • CMI interpreter at every visit
05
Post · 90 daysContinuity

A translated discharge packet, delivered to your home physician.

You leave Shanghai with a CMI-translated packet — operative report, pathology, imaging DICOM disc, and 12-week recovery plan, formatted for ingestion into U.S. EHRs. Direct surgeon-to-surgeon calls are available at no charge for 90 days.

What you receive
  • Translated discharge packet
  • DICOM imaging disc
  • 90-day surgeon access
18–24 daysMedian total · door-to-door
≤ 72 hrsAssessment turnaround
3–5Hospitals reviewed in parallel
90 daysPost-op surgeon access
Standards

The non-negotiables. Documented.

Eight Principles
Class 3A network only

China's highest hospital certification, equivalent to U.S. academic medical centers. We do not refer to lower-tier facilities.

JCI-aligned protocols

International Patient Safety Goals applied in every coordinated department, including handoffs and medication reconciliation.

PIPL & HIPAA-aligned

Records encrypted in transit and at rest. PIPL compliant. U.S. HIPAA-equivalent handling available on request.

S2 medical visa support

Authorized invitation letters issued by partner hospitals. Average issuance: 5–8 business days. Companion visas coordinated.

Escrow-held quotes

Payments held by a regulated 3rd-party escrow until milestone completion. Quotes are binding for 30 days from issuance.

CMI-certified interpreters

Certified Medical Interpreters present at every clinical conversation. Translated records issued to your home physician.

International insurance liaison

Direct billing with Aetna International, Cigna Global, Allianz, Bupa Global, MSH International on request.

No commissions from hospitals

We charge a flat coordination fee. Zero referral commissions, zero kickbacks. Documented in every engagement letter.

Ready to begin? A confidential assessment takes under 72 hours.

Request assessment